Refund and Cancellation Policy
MasterDreamBodies does not offer flexible refund policies because we manufacture and supply premium quality supplements only.
However, a refund request can only be granted if the item is faulty.
You have seven days from the time of purchase to return the item. Keep in mind that the product should not be opened.
The product must be returned within seven days after the purchase date, and the customer is responsible for paying the return shipping costs. Refunds will be started within 48 hours of receiving a request, and payments are reimbursed by the same method as was used to make the original purchase within 7-14 business days.
We frequently check transactions for fraudulent behaviour in order to give customers a safe and secure purchasing experience. MasterDreamBodies retains the absolute right to revoke any and all current, pending, and future orders without incurring any liability in the event that any suspicious conduct is discovered. Additionally, MasterDreamBodies has the right to reject or revoke orders in cases where product pricing errors on the website and stock shortages occur. Before approving any order, we can additionally need more proof or information. If any part of your order is cancelled or if further information is needed to accept it, we might get in touch with you. The amount charged to your card will be reversed to your account if you cancel your order after it has been processed. Any discount code that was applied to the cancelled orders cannot be reimbursed. Additionally, MasterDreamBodies reserves the right to notify law enforcement authorities of any suspicious transactions and to give them access to any transaction details that may be needed for the investigation of any criminal conduct.
If, among other things, any of the circumstances listed below occur, the User may be regarded as fraudulent.
- Users don’t respond to MasterDreamBodies’s payment verification email.
- During the payment information verification, users fail to present sufficient documentation
- Misuse of a user’s phone number or email.
- Users give out false phone numbers and emails.
- Misuse of a discount code.
- Using a special coupon that isn’t associated with the email address utilised.
- Customers return the wrong item.
- Users reject an order’s payment.